Grassia Farms

Terms and Conditions

Last Updated: March 8, 2025

Welcome to Grassia Farms, LLC (referred to as "we," "our," or "us"). These Terms and Conditions govern your access to and use of our website, grassiafarms.com (the "Site"). By accessing or using the Site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Site.

1. Use of the Site

You agree to use the Site solely for lawful purposes and in accordance with these Terms and Conditions. You may not use the Site:

In any way that violates any applicable federal, state, local, or international law or regulation.
To transmit, or procure the sending of, any advertising or promotional material without our prior written consent.
To engage in unlawful behavior, hate speech, bullying, or discriminatory actions.
To spam or post unsolicited content, including promotional materials, advertisements, or links.

2. Intellectual Property

All content, features, and functionality on the Site, including but not limited to text, images, graphics, logos, videos, software, and trademarks, are the property of Grassia Farms, LLC or its licensors and are protected by U.S. and international copyright and trademark laws.

You are granted a limited, non-exclusive, non-transferable license to view and use the content for personal, non-commercial purposes. You may not modify, reproduce, distribute, transmit, display, or create derivative works from any content without our prior written consent. Attribution is required for non-commercial use if allowed.

3. Account Registration and Termination

To access certain features of the Site, you may be required to create an account. You agree to provide accurate, current, and complete information when creating your account and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

We reserve the right to suspend, disable, or terminate your account at our discretion for violating these Terms and Conditions, including unlawful conduct, fraudulent activity, or breach of these rules.

4. Orders and Payments

By placing an order on the Site, you agree to pay the full price for the goods or services purchased, including any applicable taxes, shipping, or handling fees. All payments are processed through secure third-party payment processors. You must provide accurate payment information to complete a transaction.

We reserve the right to refuse or cancel any order at our discretion, including but not limited to orders that appear to be fraudulent or where payment has not been successfully processed. We may also withdraw or cancel services as necessary.

5. Shipping and Delivery

Shipping times and delivery estimates are provided for informational purposes only. We are not responsible for any delays that occur during the shipping process. Shipping costs will be calculated at checkout.

All risks associated with the goods transfer to the customer upon delivery.

6. Returns and Refunds

If you are not satisfied with your purchase, please contact us within [x] days of receiving your order to initiate a return or exchange. Returns are subject to our return policy, which may vary by product.

Refunds will be processed once the returned goods are inspected and found to be in original condition.

7. Limitation of Liability

Grassia Farms, LLC is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Site. This includes errors or omissions in content, loss of data, technical issues, or any interruption of services. We cannot guarantee that the website will be free from errors, viruses, or downtime, and we are not liable for damages arising from such issues.

8. Indemnification

You agree to indemnify, defend, and hold harmless Grassia Farms, LLC, its employees, directors, officers, and affiliates from and against any claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Site or any violation of these Terms and Conditions.

9. Third-Party Links

The Site may contain links to third-party websites that are not owned or controlled by Grassia Farms, LLC. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to read the terms and privacy policies of any external sites you visit.

10. Changes to Services

We reserve the right to withdraw or cancel services or make modifications to the Site at any time, with or without notice. This includes removing features, content, or functionalities, as well as changes to pricing or service availability.

11. Privacy

Your use of the Site is also governed by our Privacy Policy, which can be found [here] on our website. By using the Site, you consent to the collection and use of your information as outlined in our Privacy Policy.

12. Governing Law

These Terms and Conditions and any disputes related to them will be governed by the laws of the State of [Your State], without regard to its conflict of law principles.

13. Dispute Resolution

Any disputes arising from or related to these Terms and Conditions or your use of the Site will be resolved through binding arbitration in Texas, unless you opt out of arbitration within 30 days after agreeing to these Terms. For disputes not subject to arbitration, you agree to submit to the exclusive jurisdiction and venue of the courts located in Texas.

14. Termination of Services or Account

We may suspend or terminate your access to the Site at our sole discretion, without notice, for any violation of these Terms and Conditions. This includes but is not limited to unlawful behavior, fraudulent activity, or disruptive conduct.

15. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Last Updated" date. It is your responsibility to review these Terms regularly. Your continued use of the Site after any changes to these Terms and Conditions signifies your acceptance of the updated terms.

16. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Grassia Farms, LLC
Email: anthony@grassiafarms.com

Return, Refund, and Copyright Policy

Last Updated: March 8, 2025

At Grassia Farms, LLC, we are committed to providing high-quality services and products to our customers. Please read our Refund and Return Policy carefully before making a purchase. By purchasing our services or products, you agree to the terms outlined below.

1. Non-Refundable Services and Products

Virtual Gardening Consultations: All virtual gardening consultations are non-refundable. Once a consultation has been booked and the session has been conducted, no refunds will be issued.
Digital Guidebooks: All digital guidebooks sold on our website are non-refundable. Once you have purchased and downloaded a guidebook, we cannot offer a refund, as the product is immediately accessible.
In-person Gardening Consultations: All gardening consultations are non-refundable. Once a consultation has been booked and the session has been conducted, no refunds will be issued.

2. Reason for Refund or Return

Due to the nature of our services and digital products:

We do not accept returns on virtual consultations or digital products.
If you experience technical difficulties accessing the digital guidebook, please reach out to us, and we will assist in resolving the issue.

3. Process for Initiating a Refund or Return

Since our virtual consultations and digital products are non-refundable, we do not have a typical return process. However, if you encounter any issues such as:

Problems accessing or downloading a digital guidebook
Technical issues related to a virtual consultation (e.g., technical failures during a scheduled session)

Please contact customer service at anthony@grassiafarms.com within 48 hours of your purchase or consultation to report the issue. We will do our best to address the situation and offer a resolution.

4. Process for Refunds

As stated, our services and products are non-refundable, but if a refund is applicable in exceptional cases (such as accidental charges or issues with your purchase that are our fault), the following process will apply:

Refund Requests: Contact customer service to initiate a refund request.
Duration: If eligible, refunds will be processed within 7-14 business days of approval.
Refund Method: Refunds will be issued to the original payment method used at the time of purchase. You will be notified once the refund is processed.

5. Customer Success Disclaimer

While we strive to offer expert advice and valuable resources through our virtual consultations and digital guidebooks, Grassia Farms, LLC cannot be held responsible for the outcome of your gardening endeavors. Customer success in gardening may vary based on many factors, including the customer's environment, climate, plant care, and individual effort.

By purchasing our services and products, you acknowledge that the advice and information we provide is based on our expertise, but we cannot guarantee specific results or success in your gardening efforts.

6. Contact Details

For any questions regarding refunds, returns, or general inquiries, please contact us at:

Grassia Farms, LLC
Email: anthony@grassiafarms.com

We value your business and are happy to assist you with any concerns you may have.

Last Updated: March 8, 2025

All content on this website, including but not limited to text, images, graphics, logos, videos, and software, is the property of Grassia Farms LLC or its content suppliers and is protected by United States and international copyright laws.

1. Ownership of Content

All content on this website is owned by Grassia Farms LLC, unless otherwise stated. You are granted a limited, non-exclusive, non-transferable license to view and use the content for personal, non-commercial purposes. You may not modify, distribute, reproduce, or create derivative works of any content without prior written permission from Grassia Farms LLC.

2. Copyright Infringement

If you believe that any content on our website infringes your copyright, please notify us by providing the following information:

A description of the copyrighted work that you claim has been infringed
A description of the location on our site where the infringing material can be found
Your contact information, including name, address, telephone number, and email address
A statement that you have a good faith belief that the material is not authorized by the copyright owner
A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf

Please send your notice to:

Grassia Farms LLC
Email: anthony@grassiafarms.com
Address: 874 Lipan Apache Run, Blanco, Texas

3. Trademark

All trademarks, service marks, and trade names used on this website are trademarks or registered trademarks of Grassia Farms, LLC or their respective owners. You may not use any of these trademarks without prior written consent.

4. User-Generated Content

By submitting any content to our website, including comments, reviews, and feedback, you grant Grassia Farms LLC a non-exclusive, royalty-free, perpetual license to use, modify, and distribute such content. You also represent that you have the right to submit the content and that it does not infringe any third-party rights.

5. Changes to This Copyright Policy

We may update this Copyright Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. Please review this policy periodically for any updates.

6. Contact Us

If you have any questions or concerns about this Copyright Policy or wish to request permission to use any of our content, please contact us at:

Grassia Farms, LLC
Email: anthony@grassiafarms.com
Address: 874 Lipan Apache Run, Blanco, Texas

Terms and Conditions

Return, Refund, and Copyright Policy

This website uses cookies.